All organisations have policies and procedures which they expect their staff to follow.  We keep ours to a minimum.

Knowing Elac's policies and procedures will help you to:

	feel part of the organisation
	feel comfortable in your role
	relax and focus on what's important rather than worrying about what to do
	stay out of trouble!

The face of Elac …

As Elac staff on our courses this summer you will be the ‘face’ of Elac as far as the students and Group Leaders are concerned, and so it is important to us that all staff members maintain the kind of professional standards that would be expected within any school organisation. In terms of dress, this means a smart appearance; it doesn’t necessarily mean a shirt and tie, but on the other hand, scruffy jeans or shorts are not acceptable.  For activity staff appropriate sportswear and Elac sports bibs are best.

It is important that we all exercise courtesy – and sometimes diplomacy – in dealing with the group leaders.  If you do have a difficult situation with a Group Leader or a student always get out the support and guidance of the Course Director or one of the other senior staff members.  It is part of what they do.

On your first day ...

If you are employed directly by Elac, please bring the following with you:

	the originals of any qualification certificates
	some form of photographic ID – passport, driving licence etc.
	proof of your address – a utility or tax bill will do fine
	any tax papers which are relevant – especially, if you have one, a P45.  On your first day you will need to fill in a P38 (if you are a student) or a P46 (if you don't have a P45).  We can't pay you if you don't!

Be on time …

It is important that you are punctual for classes or activities.  It is a difficult job to keep the students up to the mark, if staff are arriving a few minutes late.  At the beginning of the morning this is especially significant, as there may be important information to give to people prior to the first lesson or activity, or even cover to organise.  Equally there may be changes to activities, or equipment that needs to be set up.  It is therefore essential that all teachers are in the staff room (or nearby) 15 minutes before the start of the first lesson, and that activity staff arrive for their briefing meeting 15 minutes before scheduled activities.

Absences ...

If you have any dates on which you need to be absent during the course, then please let us know before the start of the course so that we can plan to cover your responsibilities.  If it is an unplanned absence, then please discuss with the Course Director beforehand where possible – if there is a good reason for the absence, then we will do everything we can to assist.  In cases of illness, let the Course Director know as soon as possible in the morning.  Generally speaking, we appreciate our staff soldiering on with the odd sniffle, but if it is a serious case of illness, and especially if it is infectious, it is better for you to rest and recover.

Professional conduct …

You will want to enjoy yourself away from the course while you are with us, to relax and unwind with other staff.  However, this must not conflict with your role as an Elac staff member on the course.  If you are on duty on an evening activity, then you don’t drink alcohol before or during that activity.  Equally, if you are working in the morning, your course director will expect you to arrive in a fit state to carry out your responsibilities professionally.

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